Mailing your Inclusions
After placing your order, follow the instructions below to safely mail your inclusions to us.
The postage instructions may vary slightly depending on whether you're within Australia or sending Internationally.
Order Turnaround: 10 weeks from when we receive your inclusions.
Postage Instructions
To mail your Inclusions, you can choose to purchase and print your own shipping label at home through your country's postal service website:
AU - Australia Post
US - USPS
UK - Royal Mail
NZ - New Zealand Post
CA - Canada Post
OR go to your local post office to purchase shipping.
We recommend using a small padded mailer with tracking. This should cost roughly $15.00 AUD for Australian customers or $24.00 USD for International customers.
We do not recommend sending the last of any materials.
IMPORTANT INTERNATIONAL NOTES:
US customers: Please use USPS
NZ customers: Please use NZ Post
UK customers: Please use Royal Mail
CA customers: Please use Canada Post
- Please DO NOT use a courier service such as FedEx, UPS, DHL or Purolator. This will cause customs delays
- Declare your package as "Jewelry making supplies" on the CN22 (declaration post office staff will give you)
MAILING ASHES
1
AMOUNT TO SEND:
Roughly 1/2 Teaspoon per keepsake
If you've ordered a Reliquary styled keepsake and would like the compartment filled, please send at least enough to achieve your desired result
Any ashes we do not use within your keepsake will be mailed back to you with your order
2
PACKAGING:
Seal ashes within two clear resealable bags.
Label the outer bag with your name and order number beginning with 'AS'
Please use the same name the order was placed under
3
NOTES:
- We will always return any ashes we don't use with your finished jewellery
- Mail within a small padded mailer with tracking
- DO NOT send as a letter
MAILING HAIR
1
AMOUNT TO SEND:
A pinch of hair approximately the same size as the piece or stone ordered is best but we can work with as little as a single strand as needed
We will always return any hair we don't use with your completed jewellery
2
PACKAGING:
Hair should be cleaned, tied into a bundle with the root ends together, and sealed within a clear resealable bag
Label bag with your name and order number beginning with 'AS'
Please use the same name the order was placed under
3
NOTES:
- We will always return any hair we don't use with your finished jewellery
- Mail within a small padded mailer with tracking
- DO NOT send as a letter
MAILING SAND / SOIL
1
AMOUNT TO SEND:
Roughly 1/2 Teaspoon per keepsake
If you've ordered a Reliquary styled keepsake and would like the compartment filled, please send at least enough to achieve your desired result
Any sand/soil we do not use within your keepsake will be mailed back to you with your order
2
PACKAGING:
Seal sand/soil within two clear resealable bags.
Label the outer bag with your name and order number beginning with 'AS'
Please use the same name the order was placed under
3
NOTES:
- We will always return any soil we don't use with your finished jewellery
- Mail within a small padded mailer with tracking
- Do not send as a letter
MAILING DRIED FLOWERS
1
AMOUNT TO SEND:
Please send your desired amount of each flower you'd like to include as part of your keepsake
Flowers need to be dried for a minimum of 3 weeks and be free of any pests/diseases before sending
2
PACKAGING:
Place dried flowers flat between 2 pieces of paper or cardboard. Seal in a resealable bag with the air squeezed out
Label bag with your name and order number beginning with 'AS'
Please use the same name the order was placed under
3
NOTES:
- We will always return any leftover flowers we don't use with your finished jewellery
- Mail within a small padded mailer with tracking
- Do not send as a letter
MAILING FABRIC/PAPER
1
AMOUNT TO SEND:
Please send your desired amount of each flower you'd like to include as part of your keepsake
Flowers need to be dried for a minimum of 3 weeks and be free of any pests/diseases before sending
2
PACKAGING:
Place dried flowers flat between 2 pieces of paper or cardboard. Seal in a resealable bag with the air squeezed out
Label bag with your name and order number beginning with 'AS'
Please use the same name the order was placed under
3
NOTES:
- We will always return any leftover flowers we don't use with your finished jewellery
- Mail within a small padded mailer with tracking
- Do not send as a letter